Insurance companies run on printed and digital documents. Companies use documents in sales, billing, policy documentation, underwriting, correspondence, claims processing, and more. They are foundational to communication between the company, employees, agents, and policyholders. Today, we will highlight the crucial role of Customer Communications Management (CCM) in the insurance industry. Insurance, like health care and
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We live in an interconnected world and conduct business in a sprawling global economy. While English has become the international language of business, it’s not the language of consumers everywhere. The linguistic landscape is quite broad. If your company wants to succeed in doing business around the world, or among different communities closer to home,
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Do you work in the document industry? Ever try to explain your job to friends and relatives outside the document business? It’s not easy. Most people don’t understand what it takes to produce and deliver the documents they rely upon…
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The insurance industry runs on documents. Various locations, regulatory, and situational versions make document management a momentous task in any insurance organization. Common documents produced by insurers include quotations, policies, statements, reports, renewals, reminders, checks, remittance notices, and statutory letters.…
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Maintaining compliance with regulations that dictate the format and content of documents (many of which are rarely read) is a constant challenge in many industries. Regulation updates require companies to find all affected documents, in every version, and determine the…
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Most people aren’t particularly fond of the way their organizations create and maintain the critical documents their businesses need. Here are some comments we’ve heard: “We don’t have just one document system, we have many. We’re paying for the same…
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We’re so bombarded with marketing messages that many of us have become highly adept at filtering out most of them. Customers do, however, want to hear from the companies they do business with, especially if those companies deliver personally relevant…
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Form development requests don’t have to be stuck in the IT department for months anymore. User departments can handle their own data-driven document management.
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ABC INOAC is a world leader in the field of polymer chemistry with over 100 facilities operating in 20 countries for more than 90 years. The company produces a broad range of products for a variety of industries including automotive,…
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