by Steve Luke | Dec 22, 2020 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
Most people aren’t particularly fond of the way their organizations create and maintain the critical documents their businesses need. Here are some comments we’ve heard: “We don’t have just one document system, we have many. We’re paying for...
by Steve Luke | Nov 18, 2020 | Blog
If your organization produces transactional documents like invoices, statements, or notices, you are probably spending money on customer communications that have some blank spots. It costs almost the same to produce and mail a document whose pages are filled with text...
by Steve Luke | Oct 22, 2020 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco
We’re so bombarded with marketing messages that many of us have become highly adept at filtering out most of them. Customers do, however, want to hear from the companies they do business with, especially if those companies deliver personally relevant messages....
by Steve Luke | Sep 16, 2020 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
HINT: IT’S PROBABLY LESS THAN YOU HAVE… Many documents used by in-house document operations and print service providers are very similar to one another. Differences in colors, logos, company names and addresses, or signatures may vary, but the general purpose and...
by Steve Luke | Aug 18, 2020 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
A better approach to multilingual documents is to create a single template that supports multiple languages according to values in a data file.
by Steve Luke | Jul 21, 2020 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
Companies must reproduce some regulated documents exactly as the government-issued originals. Organizations have attempted to create the documents using their preferred document composition tools, but it’s often a struggle. Small variances in fonts, line spacing, or...
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