Business Communications Center

Customer Communications Management

Put messages where customers can see them — in transactional documents.

Intuitive Interface for Optimized Communications

Give your HR, Marketing, and Legal Departments the tools they need to succeed.

Our Business Communications Center™ customer management software solution provides an intuitive user interface which allows Marketing, HR, and Legal departments to create campaigns, messaging, and manage legal T&Cs without engaging IT for ongoing projects. Now, the design and delivery of transactional documents that serve as a vehicle for custom marketing and messaging are put in the hands of the stakeholders within the business. BCC™ is fueled by the data generated by any business software and works with legacy ERP, EMR, CRM systems, and current business software.

Key Features

Allow any department (marketing, legal, etc) to manage content on a document without IT

Provide flexible and unlimited opportunities in documents for custom content

Secure, rules based content management and campaign builder

Insert images, barcodes, and rich text in designated areas while protecting the integrity of the document template

Define date ranges for template definitions and assets to automatically start and end promotions, pricing, regulations, and more

Secure access permission allows administrators to limit access, visibility, and functionality depending on user roles and responsibilities

Controlled Access to Dynamic White Space Management (DWSM)

BCC provides controlled access to protect the integrity of the document or form template. Developers simply define areas as “hot spots” for inserting images and rich text messaging. See the power and ease of use that empowers companies to deliver rich and relevant information in the documents and forms generated every day.

BCC allows companies to enhance transactional documents as an effective vehicle for relevant custom messaging targeted for customers, employees and partners. Now, IT can hand off production-ready forms and documents to business units so they can control the campaigns and regulatory messaging needed within any customer communications. Media-driven departments can test and preview their work in seconds and schedule the effective dates for the messaging.

With BCC, documents and forms come to life, wasted white space becomes valuable real estate and any product or service being sold can trigger communications or messaging without making any changes to your business software or database. No other product gives you more control of your transactional documents and forms!

A more focused IT Team

Reduce the demand on your IT team

Non-IT departments can now run campaigns and improve product and services messaging using transactional business documents with any ERP, EMR or CRM software, independent of their IT department.

BCC allows companies to easily provide relevant, data-driven communications to customers, employees, partners, and vendors quickly and easily without scripting or programing and eliminates the burden on IT. Specifically targeted ads can be placed in documents and forms based on their customer’s buying history, industry, region, and more without any changes to existing business software.

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Reduce Demand on IT

Now, IT can hand off production-ready forms and documents to business units so they can control the campaigns.

Targeted Messages

Wasted white space becomes valuable real estate to target advertising and messages to your customers.

Integration Without Modification™

Put your customer documents to work for your company without changing your line of business software!

  • Our staff is very happy with DocOrigin. The fantastic support we have received from both ProTechnology and Eclipse has enabled us to quickly and easily resolve all issues.

    • Bob Hennemann, CFO, Advantage 360

  • DocOrigin made our job much easier in what was already a complex and mission-critical undertaking. The platform and the implementation team performed beyond our expectations.

    • Annette Swartz, Systems Analyst, ABC INOAC

  • DocOrigin and the team at Eclipse help us implement a system to manage generating over 20,000 labels a day and print them across a large network of printers. Their team was with us every step of the way to ensure success and really came through as problems arose.

    • Brad Postma, IT Development Manager, Pella Corporation

  • The McKesson business unit needed a next-generation solution to replace our current print program. Re-platforming our critical print processes was an essential change.

    • Don Fauth, Vice President, McKesson Medical-Surgical

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