The days of impersonal, mass-produced form letters and bulk-mail are over. Boring, static and old-school correspondence no longer meet the needs of today’s customers. To remain competitive, enterprises must deliver relevant, engaging correspondence – keeping one eye on costs and the other on revenue opportunities.
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Pick any important business process and you can bet that the workflow depends on documents. Indeed, no matter what market or industry, enterprise operations depend on efficient and effective document generation. But as technology evolves and business needs change, so must the systems that generate and manage enterprise documents. DocOrigin is the future of Next Generation document software.
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It’s trade show time again, and we often hear concepts like “Transpromo” and “Transactional” and “Relationship Marketing.” These buzz words all seem mysterious and out of reach. We prefer to keep things simple with this straightforward philosophy: Whenever you communicate with your customers, you have a unique opportunity to expand and extend each “appointment” to provide a more deeply relevant and more satisfying customer experience.
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Marketing is full of concepts and acronyms. Notions like “Transpromo,” “Relationship Management,” and “Customer Experience,” all attempt to provide clear direction, while often clouding the landscape instead. We prefer this straightforward philosophy: Whenever you communicate with your customers, you have a unique opportunity to expand and extend each “experience” to foster a more deeply relevant connection and a more long-lasting relationship.
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A next generation tool to deliver engaging, cost-effective correspondence The days of impersonal, mass-produced form letters and bulk-mail is over. Boring, static and old-school correspondence no longer meets the needs of today’s customers. To remain competitive, enterprises must deliver relevant, engaging correspondence – keeping one eye on costs and the other on revenue opportunities. Now, you can do it more easily and more cost-effectively using DocOrigin’s new Customer Communication Center. It’s a next-generation document generation tool that helps you deliver statements, invoices, acknowledgments – even fillable HTML forms – to your customers wherever they are. Here are just a few reasons you should check out customer communications management solutions offered by Eclipse Corp.
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“Customer Experience” is the new buzz-word these days…and for good reason. In a world where everyone is connected 24/7 to information, and each other, one disgruntled customer can quickly spread the word about their experience. And what customers say about you and your company has a direct influence on your perception in the marketplace. As a result, C-level decision-makers are turning their attention to ways to build and sustain a superior customer experience.
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Much of the focus in marketing these days centers on the act of acquiring new customers. Certainly, any business must continually capture new customers in order to sustain growth and survive. But it costs a lot to attract and land a new customer — much more than it does to sell to existing one. So while landing a new customer is important, real success and growth requires selling to your best customers….the ones you already have.
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It’s looking like 2016 is going to be a great year for us. We’re proud to announce that more than 1,500 JetForm Central installs were replaced with DocOrigin Software in 2015! This surpassed our sales forecast; enterprise license sales in 2015 grew 220%. In addition, several multi-year OEM and enterprise license agreements were signed during the year.
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We are all bombarded with content. Experts tell us that we’re hit with more than 5,000 marketing messages each and every day. Between television, radio, the web, social media, and more, we live in an over-saturated, media-intense world. As a result, only select few messages ever rise above the din of competitive content to grab our attention. So the question becomes: How can you hope to get your message through?
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