Case study: Manufacturing


Download Case Study
Case Study Overview


ABC INOAC is a world leader in the field of polymer chemistry with over 100 facilities operating in 20 countries for more than 90 years. The company produces a broad range of products for a variety of industries including automotive, information and telecommunications, healthcare, cosmetics, industrial materials and housing.


Intelligent Output Management Solution with tight integration into QAD Enterprise Resource Planning.

Download Case Study


Reducing operational costs and ensuring regulatory compliance while replacing legacy output system, providing end-to-end operational flow: from creation of electronic document templates, and the production of individual or batch documents, through multiple distribution channels and their archiving in the company’s repository.


DocOrigin® optimized both document production with internationalization (language and currency) and the multichannel delivery of documents in formats including pdf, html, fax, e-mail and printing.


DocOrigin provided significant savings in software licensing plus additional cuts in document management and maintenance costs by about 50% in relation to the closest alternative proposition. A total return on investments was achieved in less than 18 months.

Many companies manufacture products that limit them to a single market, but at INOAC USA, President and CEO Chuck Little says, “We’re a little different from the rest.”

INOAC produces a wide variety of interior, exterior and functional parts, including polyurethanes, plastics, elastomers and advanced materials. This business model brings a lot of opportunities on one side and complex daily paperwork on the other side. On a daily basis, the employees of INOAC create documents related to the manufacturing, warehousing and logistics processes.

High-Performance Document Generation and Output Management

Inoac works with all major automotive players, such as BMW, FCA, Toyota, Honda, Ford, Volkswagen, Nissan, Mercedes-Benz and more. At INOAC approximately 5,000 employees work in more than 100 locations worldwide. The company’s products are in use at over 5,300 manufacturers in 90 countries.

A solution to create multiple document types in one place.

After an extensive market research and proposals analysis process, the company chose DocOrigin for this mission. The solution made sense because of DocOrigin’s ability to not only meet, but also exceed ABC INOAC’s document related business requirements

  • DocOrigin made our job much easier in what was already a complex and mission-critical undertaking. The platform and the implementation team performed beyond our expectations.

The Solution

The automated template conversion tools from DocOrigin made their migration from the legacy to the new system transparent, easy and secure.

After a short training the INOAC team could migrate their old templates using DocOrigin, thereby reducing the service charges by tens of thousands of US-Dollars and empowering the company to create and edit templates in-house to respond to changes speedily.

Tight Integration

As this is a critical corporate production process, it was crucial for ABC INOAC that the new system could run with a high level of performance and reliability. DocOrigin is a versatile solution allowing to be tightly integrated and seamlessly working with Windows OS, QAD Enterprise Applications, Jetform IFD forms, Warehouse and Logistics systems without making any changes to these systems and business applications.

Automated Document Localization

As INOAC operates in more than 100 facilities worldwide, being used in thousands of manufacturing process, DocOrigin had to simplify a rather complex business environment. The new solution needed to handle documents in different languages, currencies and comply with relevant laws, policies, and regulations and had to work with the data previously generated for a competitive forms product. DocOrigin enabled the company to reduce template quantity by nearly 50% by creating smart templates with intelligent logic and rule-based automated distribution channel selection, which could be customized to the needs of a global manufacturing company. The result was a consolidation of the document template quantity by almost half and reducing document maintenance costs about 50%.

Business Process Optimization

DocOrigin brought the document related business process to a new level of security, compliance and professional quality. Not only are all the documents generated faster, but the system also ensures that only the latest approved template versions are used around the world, thereby reducing non-compliance risks, minimizing human error rates and facilitating brand integrity throughout the entire production stages.

Future Opportunities

Confident from the success of DocOrigin, INOAC intends to implement additional user-friendly modules. As such, the company will be able to offer internal non-technical users new functionality. The departments will be able to use pre-approved templates with pre-defined editable fields to create routine documents on an as-needed-basis. On one hand, it will enable INOAC to minimize document preparation time, and on the other hand it will also significantly reduce the human error rate. The employees will also be able to add dynamic notifications, collaborate in workflows, define document approval logics, and automatically sort & bundle generated documents before delivering them.

At A Glance

Securely migrated document templates from legacy system

Reduced template quantity and maintenance time by approximately 50% through using intelligent template design and smart logic with comprehensive localization possibilities

Created a central point of control to ensure security and compliance with relevant laws, policies, and regulations over all document related processes in all 100+ manufacturing locations

Ensured the integration of the new solution into the company’s ecosystem without making any changes to existing business software

Improved document design and brand integrity in all manufacturing related document types, such as invoices, bills, labels, picking and packing slips, statements, reports and more

Made the daily process of creating, managing, modifying, approving, maintaining and distributing manufacturing related documents efficient and appropriate

Case Studies
Case Study


DocOrigin web services integrate with the e-commerce e-Aperam site to meet the rising demand for paperless statements and correspondence via email or the web using built-in multichannel communications capabilities.

Case Study


McKesson delivers critical documents in record time with DocOrigin’s simple, yet reliable and highly automated single point of control for assured, accurate and speedy healthcare document delivery.

Case Study

Advantage 360

As a telecommunications service provider, your system requirements are completely different from a manufacturer, drugstore or similar.