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GDPR – Global Data Protection Regulation

The goal of the GDPR is to provide greater privacy protection for EU citizens by updating existing EU data protection in light of today’s digital world. Guest Blog By Greg Garner U.S. companies that handle data belonging to customers living in the European Union may...

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Guest Blog: Know your “Document Constituency”

By Kevin Craine Question: What is the one single thing that can stop business cold, yet no one is in charge? Answer: Documents. Pick any key business activity in any organization, in any industry, and you can bet that documents are essential to getting the job done....

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Standard Customer Communications are an Overlooked Advantage

For years, routine customer communications like invoices, statements and order confirmations have been regarded as a back office burden. Printing and mailing these documents, often by the tens of thousands, happens every day at the expense of hundreds of thousands of...

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Demystifying Content Integration

By Kevin Craine Guest Blogger There is a lot of discussion and concern about “content integration” these days – and for good reason. The amount and variety of content, systems and processes we must manage in business today is becoming ever more complicated. Simply...

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