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Company Values Matter
Consumers and companies like to do business with brands whose values align with theirs. These consumers don’t buy products and services based only on quality and price, but they consider the impact of their buying decisions on the environment and on society. Why Values Matter Brand values are beliefs and principles that govern a company’s operational behavior and its interactions with customers. Values can make a company unique and help it stand out from the competition. Traditionally...
We Need it Yesterday
The time between concept and delivery is compressing. A product like DocOrigin makes it possible to roll out new customer-facing documents quickly. With techniques like master document templating, companies can use pre-approved text to shorten the time to review, edit, and approve new customer communications. Businesses must use proven technology throughout document generation processes and in every area of operations. Today, organizations have no excuse for not recognizing how digital...
Who Will Do the Work?
Enhance productivity with document management software that onboards quickly -- and is easy for employees to learn. In early June 2023, the jobs report from the US Bureau of Labor Statistics showed the unemployment rate continuing to hold close to its lowest level in 70 years. Yet, business owners across multiple sectors report still having difficulty filling job vacancies. What gives? Indeed, so-called “prime-age” workers are employed, according to the news website Axios Markets. The labor...
Your Documents – Is it CCM or CXM?
Customers expect a lot from companies with whom they do business. They enjoy interactions with companies that concentrate heavily on customer experiences, such as Amazon, Google, and Netflix. Those companies have become the standards for other organizations like telecommunication companies, healthcare services, retail, and hospitality to emulate. Today, we will explore ways company documents can enhance the customer experience (CX), not merely check the box for regulatory compliance or...
How to Lower the Environmental Impact of Business Documents
What does sustainability have to do with corporate documents? By eliminating generic, one-size-fits-all boilerplate items like terms and conditions when you can, documents can be shorter and more relevant to each recipient. Or you may decide to print summaries of lengthy documents, with full text only available online. It's time to look at the traditional ways companies have communicated in the past and see if environmentally friendly alternatives exist. From a document management standpoint,...
If You Can’t Get the Paper, Use What You’ve Got!
Rising costs have hit every aspect of doing business. Sourcing paper, which has been in relatively short supply of late for most printing operations, is chalking up significant price increases as well. The double whammy of tight supply and rising costs can leave many companies and marketers who rely on printed mail communications in a quandary. One effective option that saves on pricey paper and eliminates the cost of expensive stand-alone mailings is to maximize the white space on...
Recycle, Reduce and Reuse: The Rs of Form Migration
The Rs of Form Migration Except for the ultra-organized, most of us have hauled all our belongings from one home to another. Then, a few years later, we look at the mystery boxes in the basement or storage and wonder... “What is even in there?” “If I have not missed it by now, do I even need it?” “Do I need a toaster oven on my small counter if I also have a toaster and an oven?” Moving is an undertaking in itself, so adding the task of purging and consolidating is low on the list. So, we pack...
More Work, Less Time
Business documents are in a state of perpetual change. As your company grows, your forms and document management solutions must keep up with that growth and the marketplace’s demands. Today, we will examine the situations companies face during periods of expansion and how to handle some of the challenges associated with rapid growth. With user-friendly applications like DocOrigin, organizations can turn document development over to business users to create new materials as needed while...
The Need for Speed—Inkjet Conversions
Good news: Inkjet printers are fast, which is great for productivity! But it's challenging to generate enough work to keep these digital devices running at optimal speeds—especially when outputting a lot of smaller jobs. With a software assist, however, enterprises can create higher volume jobs by exploiting the benefits of universal global templates. Roll-fed inkjet printers aren't designed to run efficiently in environments where operators frequently stop and start the machines between jobs....
Why Documents Should Be (Almost) Empty
Creating customer-facing communications can become rather complex tasks. Transaction-oriented documents are typically based on a host of business information systems. Recipients view data pertaining to their accounts and/or business relationships without realizing that multiple sources generate the compilation—sometimes up to four or five different systems within larger enterprises. Transaction details come from one database; customer data (name/address/ZIP code) comes from another; credit...
- Company Values Matter
- September 2023 Newsletter
- August 2023 Newsletter
- We Need it Yesterday
- July 2023 Newsletter
- Who Will Do the Work?
- Your Documents – Is it CCM or CXM?
- June 2023 Newsletter
- How to Lower the Environmental Impact of Business Documents
- May 2023 Newsletter
- If You Can’t Get the Paper, Use What You’ve Got!
- April 2023 Newsletter
- Keeping up with Eclipse Corporation in 2023
- Recycle, Reduce and Reuse: The Rs of Form Migration
- March 2023 Newsletter
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