Is your Business Correspondence Helping…or Hurting…your Customer Experience?

“Customer Experience” is on everyone’s mind these days…and for good reason. What customers say about you and your company has a direct influence on the perception of your organization in the marketplace. Provide a great customer experience, and the word spreads....

December 2017 Newsletter

Twitter • Facebook • YouTube • info@EclipseCorp.US Looking forward to 2018! In This Issue: Conferences We’re Looking Forward to in 2018 Guest Blog at The Imaging Channel Predictions for 2018 Mark your calendars for these upcoming conferences in 2018! PDF Day...

Guest Blog: Know your “Document Constituency”

By Kevin Craine Question: What is the one single thing that can stop business cold, yet no one is in charge? Answer: Documents. Pick any key business activity in any organization, in any industry, and you can bet that documents are essential to getting the job done....