Many companies manufacture products that limit them to a single market, but at INOAC USA, President and CEO Chuck Little says, “We’re a little different from the rest.” And that difference is reflected in its corporate philosophy: “Rather than raising a single tree, INOAC intends to create a beautiful forest comprised of many trees of varying characters.” INOAC produces a wide variety of interior, exterior and functional parts, including polyurethanes, plastics, elastomers and advanced materials. This business model brings a lot of opportunities on one side and complex daily paperwork on the other side. On a daily basis, the employees of INOAC create documents related to the manufacturing, warehousing and logistics processes.
Inoac works with all major automotive players, such as BMW, FCA, Toyota, Honda, Ford, Volkswagen, Nissan, Mercedes-Benz and more. At INOAC approximately 5,000 employees work in more than 100 locations worldwide. The company’s products are in use at over 5,300 manufacturers in 90 countries.
The company operates in North America, Europe, Japan, China, South Korea, Southeast Asia and ships their products globally. When a product is ready, INOAC employees have a short window of time in which to print all required product information and necessary labeling, as well as documents for regulatory compliance and product transportation. INOAC relies heavily on their print capabilities, because problems with their production can slow down logistics, increase the risk of fines and unsatisfied customers.
INOAC recognized that their legacy document system (Jetform) was no longer being supported and the division needed a more modern and efficient solution to manage delivery and printing of large amounts of packing slips, pick tickets, restricted article forms, invoices, bills, certificates of analysis, material safety data sheets and more. In addition, they were looking for more current presentation and delivery methods that would meet their future mobile and IOT strategies.
In order to be able to deal with all manufacturing related paperwork, INOAC needed a high-performance document generation and output management solution to take on the preparation and distribution of mission-critical documents like product documentation, product labels, acknowledgments, invoices, statements, picking and packing slips, accounts payable checks and more.
The new solution needed to provide a single design tool that allowed the team to easily create any form, document or label template with convenient preview capability, or customize their existing document templates. Plus, they needed to test the new templates with existing or new data produced by QAD before they moved them to production.
Another important criteria of the research was finding a document generation system that was compatible with Enterprise Resource Planning, Warehouse and Logistics systems without making any changes to existing business systems.
The new solution had to be fast and reliable, should be able to handle all the product, customer, supplier and partner data flows and could also respond to the internationalization of factoring demands.
After an extensive market research and proposals analysis process, the company chose DocOrigin for this mission. The solution made sense because of DocOrigin’s ability to not only meet, but also exceed INOAC’s document related business requirements.
Customer Story
