Blog

Document Agility

Is your business omni-channel ready?

What is omni-channel all about? Omni-channel or multi-channel presentation and/or delivery are the various ways you can get your forms, documents and customer communications to your customers, partners, employees, and vendors. Providing omni-channel delivery gives the receiver the option to select how you communicate with them. With all of the possibilities mobile devices offer and

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Healthcare Reform and the Impact to Member Correspondence

Healthcare is an extremely complex and highly critical issue in America today. Just recently, the House voted to dismantle the pillars of the Affordable Care Act, otherwise known as Obamacare, and make sweeping changes to the nation’s healthcare system. The bill continues to be met with a great deal of argument and deliberation between conservative

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Five Tips for Building Lasting Customer Relationships

The concept of “Relationship Marketing” is a powerful way to build lasting relationships with your customers. Unlike many marketing strategies that focus almost entirely on the sale, relationship marketing is a philosophy that is focused on building long-term customer relationships.…

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Document Agility is Critical for Health Insurers

By Kevin Craine It’s hard to believe that it was more than four years ago that President Obama finally signed the Patient Protection and Affordability Act (H.R. 3590) – also known as “Obamacare.” While pundits on the right and left continue to argue the potential implications, one thing is clear: the business of health insurance has changed

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