Blog

customer communications

The Challenges of Highly Personalized Customer Communications

Study after study confirms that personalized marketing communications are more effective than generic messages. A study by global research firm Accenture, for example, found 91% of consumers are more likely to shop with brands that know them and provide relevant…

Read More

Returning to “Normal” — Not the Best Strategy

The pandemic has upended just about everything. We hear that so often, it’s almost become trite. It is, nevertheless, all too true. New rules of engagement have altered our work, entertainment, education, and family interactions. The impact on consumer behavior has been just as intense. Consumers’ values, perceptions, attitudes, and expectations have all changed. A

Read More

Do You Love Your Document Generation Solution?

Most people aren’t particularly fond of the way their organizations create and maintain the critical documents their businesses need. Here are some comments we’ve heard: “We don’t have just one document system, we have many. We’re paying for the same…

Read More

Get as Personalized as You Want

We’re so bombarded with marketing messages that many of us have become highly adept at filtering out most of them. Customers do, however, want to hear from the companies they do business with, especially if those companies deliver personally relevant…

Read More

Don’t miss out on our upcoming Eclipse-hosted Xplor Webinar

Join us for Building a Master Global Form Template with Leslie Conduitt and Steve Luke on Wednesday, October 9, at 1 p.m. EDT. Who needs a Master Global Form Template? Companies that have more than one office location, global enterprises from the Fortune 10 to the Fortune 10000, software companies that have a few customers

Read More

MC Integration Bundles Technology to Improve Interoperability for Healthcare Communication

April 10, 2019 – CAPE CORAL, Fla. Eclipse Corporation and MC Integration announced today they have signed an agreement for an OEM partnership. This agreement brings together innovative integration and interoperability to improve user experience and creates a seamless interface for healthcare system integration. MC Integration’s SEIUS software provides their customers a common interface for multiple

Read More

Eclipse Corporation Announces New and Improved Business Communications Center

BCC is a robust software solution that allows the design and delivery of transactional documents to provide custom marketing and messaging, while control is placed in the hands of the stakeholders within the business. This simple user-interface allows Marketing, HR, Sales and Legal departments to create campaigns, messaging, employee communications and manage legal T&Cs without

Read More

Customer Communications Software Expands Coverage Beyond Marketing

Eclipse® Corporation, a leading provider of enterprise class forms, documents, labels and customer communications management solutions, announced today the release of a new and improved Business Communications Center™ product. BCC is a robust software solution that allows the design and…

Read More