“Customer Experience” is the new buzz-word these days…and for good reason. In a world where everyone is connected 24/7 to information, and each other, one disgruntled customer can quickly spread the word about their experience. And what customers say about you and your company has a direct influence on your perception in the marketplace. As
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It’s looking like 2016 is going to be a great year for us. We’re proud to announce that more than 1,500 JetForm Central installs were replaced with DocOrigin Software in 2015! This surpassed our sales forecast; enterprise license sales in 2015 grew 220%. In addition, several multi-year OEM and enterprise license agreements were signed during
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We are all bombarded with content. Experts tell us that we’re hit with more than 5,000 marketing messages each and every day. Between television, radio, the web, social media, and more, we live in an over-saturated, media-intense world. As a result, only select few messages ever rise above the din of competitive content to grab our
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Ways to make more from the relationship Did you know that your best customers are your existing customers? Experts tell us that it costs six to seven times more to sell to a new customer than it does to sell to an existing one. Indeed, the probability of selling to an existing customer is somewhere between
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While some solution providers focus on a single industry vertical, we’ve built our expertise working with them all. For more than twenty years, we’ve been providing technology and solutions for financial service organizations, government agencies, healthcare and insurance providers, manufacturing, telco, logistics and more. And each of our engagements are designed to meet the most
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At Eclipse Corp., we’ve been helping industry leaders from manufacturing, healthcare, telecommunications, pharmaceutical, insurance and financial services implement and manage some of the most effective enterprise document generation strategies in place today. Indeed, for more than two decades we’ve worked with a vast array of enterprise clients and our solutions are trusted and proven in the most demanding
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No matter what market or industry, enterprise operations depend on efficient and effective document generation. In fact, pick any important business process and you can bet that the workflow depends on documents. But as technology evolves and business needs change, so must the systems that generate and manage enterprise documents. Antiquated solutions are no longer
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Marketing today is all about engaging customers and building brand loyalty. You’ve got to keep customers coming back for more. But it’s not easy to reach your customers when they are bombarded with thousands of marketing messages each day through TV, radio, social media, and so forth. Most of us tune out the hype and
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The time has come for marketers to reevaluate the marketing value of routine customer correspondence. Despite astonishing advances in technology, many organizations continue to issue thousands and thousands of pages of invoices, statements, confirmations and other customer-facing documents that don’t look much different than they did 30 years ago. But let’s face it, the days
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