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Posted On July 16, 2024
CCM for the Insurance Industry

Insurance companies run on printed and digital documents. Companies use documents in sales, billing, policy documentation, underwriting, correspondence, claims processing, and more. They are foundational to communication between the company, employees, agents, and policyholders. Today, we will highlight the crucial

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Posted On June 20, 2023
Your Documents – Is it CCM or CXM?

Customers expect a lot from companies with whom they do business. They enjoy interactions with companies that concentrate heavily on customer experiences, such as Amazon, Google, and Netflix. Those companies have become the standards for other organizations like telecommunication companies,

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