Support | Eclipse Corporation

Eclipse wants to make the transition to DocOrigin as easy as possible. So, in addition to our online help, expert staff, and on-site and remote training, we offer documentation and tutorial videos. You can use them to explore our products, or to answer a specific question using a tool in the DocOrigin product suite.

Don’t see what you are looking for? Send us an email at info@eclipsecorp.us regarding the topic you would like to see and we will add it to our tutorial to-do list. Or, check back with us soon to see the new features we have added.

PaneTalk Blog

From time-to-time, a DocOrigin developer will add an article to our PaneTalk blog. This blog contains short articles on some nuts-and-bolts issues about DocOrigin, and offers valuable information for anyone developing or supporting a DocOrigin installation.

PaneTalk

Video Tutorials

Technical Product Documentation

Technical product documentation and information is available on our DocOrigin product website. If you’re just getting started, check out the Getting Started notes first. If you have questions, you will likely find an answer in our thorough online documentation. For everything else, our Distributor Partners and their dealers are eager to help. They are your first line of support both for both Sales and Technical issues. They have the experience necessary to understand your document generation requirements and to recommend and implement the best possible DocOrigin solution. For technical support, inquiries and pricing, please contact the Distributor nearest you.

Our Distributors– Your First Line of Support

North America

Ecodocx

Boston, Massachusetts

Tel: +1 617 475 1636

AFTIA Solutions

Ontario, Canada

Tel: +1 (613) 209-2840

ProTechnology

Simi Valley, California, USA

Tel: +1 530 541 2221

Status Technology Services

Shrewsbury, New Jersey, USA

Europe

Oberon Service Srl

Milan Italy

Tel: +39 02 84 800 612

Apto Solutions

Bristol, UK

Tel: +44 845 226 3351
Fax: +44 845 226 3352

Asseco PST

Lisboa, Portugal

Tel: +351 291 002 600
Fax: +351 291 002 603

Constraste Europe

Brussels, Belgium

Brussels: Tel. +32 (0)2 730 79 80
Luxembourg: Tel. + 352 262 012 97

Tagnile Oy

Helsinki, Finland

Tel: +358 400 405 645

Twitter

Ecodocx

Lviv, Ukraine

Tel: +38 050 678 3417

Australia/Asia

Eclipse is searching for partners in Australia and the Pacific Rim region.

For product and pricing information, or parter requirements, send requests to: info@eclipsecorp.us

For Existing DocOrigin customers, please contact Eclipse at:
support@eclipsecorp.us

Europe, Middle East, Africa (EMEA)

If your company is interested in reselling DocOrigin in European, Middle Eastern or African nations, Eclipse is seeking partners.

For product and pricing information, or parter requirements, send requests to: info@eclipsecorp.us

For Existing DocOrigin customers, please contact Eclipse at:
support@eclipsecorp.us

Eclipse® Corporation offers a full range of software solutions for all your document design and automation needs – built from the ground up by the team that developed Adobe Central and JetForm. As pioneers in the enterprise document automation industry, the Eclipse team has the knowledge, experience and track-record your company can rely on. Let us show you how easy it can be to modernize your company's customer communications to take advantage of cutting-edge marketing tools – and provide our powerful proprietary Integration Without Modification™ software feature in all our software solutions! Don't change your business software, change your forms software to DocOrigin.