by Steve Luke | Feb 10, 2023 | Blog, Customer Communications, Distribution
Good news: Inkjet printers are fast, which is great for productivity! But it’s challenging to generate enough work to keep these digital devices running at optimal speeds—especially when outputting a lot of smaller jobs. With a software assist, however,...
by Steve Luke | Jan 17, 2023 | Blog, Customer Communications, Finance
Creating customer-facing communications can become rather complex tasks. Transaction-oriented documents are typically based on a host of business information systems. Recipients view data pertaining to their accounts and/or business relationships without realizing...
by Steve Luke | Dec 20, 2022 | Blog, Customer Communications, Finance
More than nine of 10 transactional documents are read by recipients, according to market research firm InfoTrends. Impressive open rates make them an ideal medium for delivering marketing messages. Savvy marketers are searching for ways to leverage detailed customer...
by Steve Luke | Nov 15, 2022 | Blog, Customer Communications, Distribution
Study after study confirms that personalized marketing communications are more effective than generic messages. A study by global research firm Accenture, for example, found 91% of consumers are more likely to shop with brands that know them and provide relevant...
by Steve Luke | Sep 19, 2022 | Blog, Customer Communications
Efficient document management has become a hallmark of a well-run enterprise. When businesses create documents meant for external audiences or internal consumption, they must do a good job of communicating and realizing the goals the business means to achieve. Until...
by Steve Luke | Jul 6, 2021 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Uncategorized, Universal Accessibility
Do you work in the document industry? Ever try to explain your job to friends and relatives outside the document business? It’s not easy. Most people don’t understand what it takes to produce and deliver the documents they rely upon to do business and correspond. But...
by Steve Luke | Jun 8, 2021 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
Marketing professionals know that a personalized and relevant direct mail offer produces the best response and conversion. Integrating promotional messages into a transactional document such as a statement produces an outstanding response because recipients almost...
by Steve Luke | May 6, 2021 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
On-demand printing for production, packing, or shipping is the standard operating procedure in today’s just-in-time environment. Without it, an organization has little choice but to stock pre-printed items or manually produce labels, packing slips, and other...
by Steve Luke | Mar 23, 2021 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
The insurance industry runs on documents. Various locations, regulatory, and situational versions make document management a momentous task in any insurance organization. Common documents produced by insurers include quotations, policies, statements, reports,...
by Steve Luke | Feb 17, 2021 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Uncategorized, Universal Accessibility
Maintaining compliance with regulations that dictate the format and content of documents (many of which are rarely read) is a constant challenge in many industries. Regulation updates require companies to find all affected documents, in every version, and determine...
by Steve Luke | Jan 26, 2021 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
Companies buy fast printers and are then dismayed when it seems to take forever to get their documents produced — especially during those busy times when page volume spikes. Why is that? Several factors determine the speed at which completed pages exit the printer,...
by Steve Luke | Dec 22, 2020 | Banking, Blog, Customer Communications, Distribution, Document Generation, Education, Finance, Government, Healthcare, Insurance, Logistics, Manufacturing, Telco, Universal Accessibility
Most people aren’t particularly fond of the way their organizations create and maintain the critical documents their businesses need. Here are some comments we’ve heard: “We don’t have just one document system, we have many. We’re paying for...
