DocOrigin Business Communications Center Removes Barriers to Personalization

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Everybody talks about the advantages that personalized business communications documents can bring to a business. Stacks of statistics point to the dramatic benefits that companies from all industries can achieve by creating personalized, relevant and targeted customer communications. But reaching that goal is difficult when you depend on complex technology, cumbersome systems and specialized expertise.

DocOrigin BCC Brings New Life to Customer Experience Management

At Eclipse, we pioneered the way to more agile, more responsive, and more beneficial customer communications. Now we’ve taken things a step further with the new DocOrigin Business Communications Center, a robust software solution which allows you to create campaigns, messaging, and manage legal T&Cs without engaging IT for ongoing projects. Now, the design and delivery of important business communications that serve as a vehicle for custom marketing and messaging are put in the hands of the stakeholders within the business and are fueled by the data generated by any business software. 

Take the Wheel of Superior Business Communications

As many users will tell you, making even the simplest change to a legacy document, like an invoice or a statement, can take weeks or months and cost thousands. And making significant changes or improvements is often out of reach of the typical business user. We remove that roadblock by letting you create personalized messages and customized content using text and graphics without requiring IT. Line-of-business users control the entire development life cycle for all customer communications and more easily manage variations and versions in even the most complex enterprise environment.

Make it Mobile and Social

Whether you want to communicate in print, or use online, mobile or social media, it is important to adopt systems and solutions that make it easy – not more difficult – to reach customers with multi-channel communications. The DocOrigin Business Communications Center enables business users and marketing specialists with the ability to easily set up personalized and targeted messaging for use across multiple communications and channels. And once the content has been created, front-line knowledge workers can deliver messages to your customers based on their behaviors, preferences, or demographics with business rules in plain language. In short, you don’t have to be a programmer to deliver the right message to the right customer, in the right media.

Next Steps

Now you can more effectively compete in a world awash in multi-media marketing messages with highly targeted, relevant and personalized customer communications that cut through the clutter of competing campaigns. You can improve your outreach to new customers and boost your relationship with existing customers with more personal, relevant and targeted communications. DocOrigin’s Business Communications Center is the solution for designing, generating and delivering dynamic business documents and a secret weapon to level the playing field with your competition. Click here to learn more today, or call 678.408.1245.