Make it Personal
It seems like everyone is talking about customer experience these days… and for good reason. A 2% improvement in the retention of your existing customers can equate to a 10% reduction in operating expenses. A 5% reduction in the customer defection rate can increase profits by as much as 95%. Clearly, retaining customers can pay, but how do you do it?
Using on-premise fax servers for production faxing, you will need physical fax servers and telco fax lines at the corporate office and your disaster recovery center. For departmental offices and at remote offices, you may need more fax servers or at a minimum, individual fax machines and phone lines.