Eclipse Corporation Blog

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The future of Document Design and Generation Software

Let’s talk about customer experience

Make it Personal

It seems like everyone is talking about customer experience these days… and for good reason. A 2% improvement in the retention of your existing customers can equate to a 10% reduction in operating expenses. A 5% reduction in the customer defection rate can increase profits by as much as 95%. Clearly, retaining customers can pay, but how do you do it?

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Cloud Fax Solutions vs. On Premise Fax

Using on-premise fax servers for production faxing, you will need physical fax servers and telco fax lines at the corporate office and your disaster recovery center. For departmental offices and at remote offices, you may need more fax servers or at a minimum, individual fax machines and phone lines.

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Document Accessibility…Why It Matters

Document Accessibility…Why It Matters

Blindness affects over 21 million people in North America. The World Health Organization estimates 246 million people worldwide suffer from some form of visual impairment – with 39 million of those classified as blind. What’s more, according to the National Eye...

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2017 Predictions

As we enter the New Year we’ve peered into our crystal ball and engaged our team of technology analysts to determine four important predictions for 2017. What will be the trends to look for? What strategies will take the spotlight? And where should you put your...

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A Look Back at Some of the Best Industry Conferences of 2016

A Great Time for Eclipse, DocOrigin, CCC Here is a quick review of the conferences we participated in during the last half of the year. PDF Days - PDF Association Conference – Berlin - June Steve Luke, Eclipse Corporation CEO and Alex Reiss, Eclipse Corporation CTO...

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Real Omni Channel Delivery – Electronic and Print

By ALEX RIESS While printed documents like invoices, notices or statements are just one piece of the puzzle of doing business at a manufacturing or service organization, for Print Service Providers (PSPs), documents are their product. Any interruption of the document...

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