BCC Software to host Steve Dearing on monthly webcast, Lien In

BCC Software to host Steve Dearing on monthly webcast, Lien In

We are pleased to share some exciting news about one of our partners, BCC Software. They will be hosting a special edition of their monthly webcast, “Lien In,” on Tuesday, April 4, at 11 a.m. EST. Steve Dearing, Director of Corporate Reporting at the...

Let’s talk about customer experience

Make it Personal

It seems like everyone is talking about customer experience these days… and for good reason. A 2% improvement in the retention of your existing customers can equate to a 10% reduction in operating expenses. A 5% reduction in the customer defection rate can increase profits by as much as 95%. Clearly, retaining customers can pay, but how do you do it?

March 2017 Newsletter

Eclipse Has Big News!!

Eclipse Corporation announced the acquisition of OF Software Ltd. of Canada, creators of DocOrigin software

DocOrigin is an enterprise software solution used to design, present and deliver mission critical business forms, documents, labels and checks. Eclipse has lead the global sales of DocOrigin since 2011. Our success with customers like AT&T, GE, Pella, PPG, Tyler Technologies was the driving force in our decision to acquire OF Software.

Cloud Fax Solutions vs. On Premise Fax

Using on-premise fax servers for production faxing, you will need physical fax servers and telco fax lines at the corporate office and your disaster recovery center. For departmental offices and at remote offices, you may need more fax servers or at a minimum, individual fax machines and phone lines.